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Feedback

Please fill out the inquiry form in detail so that we may better serve your needs. Thank you!

Report Site Errors

Please fill out the inquiry form in detail so that we may better serve your needs. Thank you!

Return Material Authorization Request Form

Products may be returned by following these steps:

  1. Complete and submit this RMA Form to us via email to support@ihara-us.com, or via fax at +1 (661) 257-5880.
  2. Once received and approved, customer service will contact you via telephone or email, and provide you with a RMA number and ticket for the return shipment.
  3. Package your item(s) per shipping instructions below. We advise you to insure your package.








Shipping Instructions:

1. Please include a copy of this completed form, including the issued RMA number, with your shipment.

2. Ship to:
Ihara US LLC
2650 E. 26th Street, #B
Vernon, CA 90058 USA
Attn: RMA#[                   ]


South America

Ihara contacts in the region by country

Argentina

DLT Sistemas Graficos S.R.L.
Coronel Ramon Lista 5142, Dt. A, Devoto
Buenos Aires, Bs. As., C1417FAD
Argentina
Phone: 54 11 4639-6097
Fax: 54 11 4639-6097
http://www.dltgrafica.com.ar

Brazil
Ary Luis Bon – E-Mail
ITG Comercio E Importacao Ltda.
Rua Gaspar Fernandes, 280
Vila Monumento – Cambuci
Sao Paulo, SP 01549-000
Brasil
Phone: 55 11 6162 1775
Fax: 55 11 6162 1431
http://www.itgcom.com
 
Sergio Macedo
Zanatto, Schupp & Cia Ltda.
SP-Rua Americo Brasiliense, 2.2265
Chacara Santo Antonia, 04715-005 Brasil
Phone: 41 362 1415
Fax: 41 262 8826
 
Talita Gargalaca – E-Mail
Cor & Aparencia Coml. Ltda
Rua do Orfanato 760
conj. 53
Sao Paulo 03131-010
Brasil
Phone: +55 11 6196 7332
www.coraparencia.com.br

Oliver Povareskim – E-Mail
Povareskim
Rua Caros Petit, 221
Sao Paulo, SP Brasil
CEP 04110-000
Phone: +55 11 5571-2683
Fax: +55 11 5081-2452
www.povareskim.com.br
 
Evandro Valim Mayer Mengue – E-Mail
DeltaE Tecnologia Gráfica
Phone/Fax: +55 48 3733-6990
Rua Kurt Rantour, 1 sala 2
Florianópolis SC Brasil
CEP 88070-190
www.deltae.com.br
Chile

Felipe Arias – E-Mail
Davis Graphics
Av. Los Pajaritos 6588
Santiago, Chile
www.davisgraphics.cl

Colombia
Carlos Felipe Bonilla – E-Mail
Digisource
Calle 126B No. 39-79
Bogata, Colombia
Phone: 57-1-625 99 45
Fax: 57-1-625 99 46
Cellular: 57 315 335 9161
http://www.digisource.biz

Samuel Hunziker – E-Mail
Tintas Gráficas Alemanas Ltda.
Carrera 51A No. 12B sur – 100
Medellín, Colombia
Phone: +57 4 363 33 88
Fax: +57 4 363 33 88
Celular: +57 317 400 77 65
http://www.tga.com.co

Rodrigo Puerta Restrepo – E-Mail
Cra 51 # 53-24 Oficina 707
Medellin, Colombia
Phone: 574-5126071
Fax: 57-1-625 99 46
Cellular: 57-300-7783405
Costa Rica

Alberto Trejos – E-Mail
Sumi & Graf S.A.
La Lima de Cartago, Costa Rica.
Cellular: 506-8842-3937

Ecuador

Marco Guevara – E-Mail
Global Graphic
Mariana de Jesus
NE-340 y Alemania Edificio DEL POZO LUCERO
Departamento 1A, Ecuador
Phone: 593-2-254-3313
Fax: 593-2-390-1431
http://www.globalgraphic.com.ec

Peru

Rafael Contreras – E-Mail
ChemiTech
Peru
Phone: 511-332-0315

Venezuela

Roberto Casanova – E-Mail
Casa Grafica
4530 Hiatus Rd.
Sunrise, FL 33351 USA
Phone: 954.749.7880

Ihara Holiday Schedule

2023
2024
2025
2023
New Year Holiday (Observed) January 2
President’s Day February 20
Memorial Day May 29
Independence Day July 4
Labor Day September 4
Thanksgiving Holiday November 23, 24
Christmas Holiday December 22, 25
New Year’s Eve December 29 (Observed)
2024
New Year Holiday (Observed) January 1
President’s Day February 19
Memorial Day May 27
Independence Day July 4
Labor Day September 2
Thanksgiving Holiday November 28, 29
Christmas Holiday December 24, 25
New Year’s Eve December 30
2025
New Year HolidayJanuary 1
President’s DayFebruary 17
Memorial DayMay 26
Independence DayJuly 4
Labor DaySeptember 1
Thanksgiving HolidayNovember 27, 28
Christmas HolidayDecember 24, 25
New Year’s EveDecember 31

Contact Info

Ihara US LLC
2650 E. 26th Street, #B
Vernon, California 90058
Customer Support Phone: +1 (661) 257-5772
Email: support@ihara-us.com

Email Inquiry

Please fill out the inquiry form in detail so that we may better serve your needs. Thank you!

Product Registration

Please read the Warranty Card enclosed with your instrument. Then, complete and submit this form within 10 days of purchase to validate your product warranty.

Please answer the following questions: